Sr. Director of Support | Apollo.io Insights
With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.
Sales
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Sales
How Drip Email Marketing Works
B2B
23 More B2B Marketing Tools
General
How Contact Data Enrichment Works
Sales
Building SaaS Sales Funnels
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Top Lead Generation Tools for B2B Growth
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Cold Call Scripts That Convert: Frameworks, Templates & Tactics
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Sales Email Templates That Convert: Examples, Best Practices & Tools
Sales
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Solving Data Synchronization Headaches Across Multiple Business Systems
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Sales Development: The Strategic Guide to Revenue Growth
Data
Data Enrichment Strategies That Actually Drive Revenue
Marketing
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Sales
What Does SDR Mean in Sales? Role, Skills, and Team Models
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Sales Leadership in 2025: Traits, Strategy, and Tools That Scale
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15 Business Development Strategies That Actually Work
GTM
Revenue Generation: The 2025 Blueprint for Scalable Growth
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AI
Cold Lead Strategy That Converts
Prospecting
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Data Enrichment
Buying Leads Without the Burn
Marketing
Sales Funnel Optimization Tactics That Actually Work
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