
Sr. Director of Support | Apollo.io Insights
With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.
Sales
How to Master Sales Objections and Close More Deals
Sales
AI-Powered Sales Process: The 2026 Playbook for Hybrid Revenue Growth
Sales
What Is Drip Email Marketing? The Complete B2B Guide for 2026
Sales
Best AI Sales Tools That Actually Close More Deals in 2026
Sales
Contact Data Enrichment: The ROI-Driven Playbook for 2026
Sales
How to Build a B2B Email List That Actually Converts in 2026
Sales
What Are Sales Intelligence Tools and Why They Matter
Sales
How to Generate Leads for Free: 15 Proven Strategies That Actually Work
Sales
Sales Email Templates That Actually Get Responses in 2026
Sales
What Sales Closing Techniques Actually Work in 2026?
Data
Solving Data Synchronization Headaches Across Multiple Business Systems
Sales
Sales Development: The Strategic Guide to Revenue Growth
Data
Data Enrichment Strategies That Actually Drive Revenue
Marketing
Why You Should Never Buy an Email List
Sales
Discovery Calls: How Great Reps Win Deals Before the Demo
GTM
Revenue Generation: The 2025 Blueprint for Scalable Growth
Prospecting
Find the Hiring Manager's Email (Without Guessing)
Sales
Go-to-Market Strategy: The Complete Guide
Sales
What Is a Sales Pitch? How to Craft Presentations That Win
Sales
How to Build a Winning GTM Strategy
Sales
What Is the Difference Between a Hot Call and a Cold Call? The Complete Sales Temperature Framework
Sales
Sales Videos: Complete Guide to Video-Powered Sales Strategies for 2025
Data
What is SOV in Marketing? Complete Guide to Share of Voice Strategy
Sales
What is a Technical Sales Representative? Complete 2025 Career Guide
Sales
What is Permission-Based Email Marketing? A Complete 2025 Guide
Sales
What Is Founder Led Sales? Strategy, Process & Transition Guide
Data
How to Calculate Return on Sales: Complete Guide with Industry Benchmarks
Sales
What Is A Sales Kickoff? Strategy, Planning, ROI Framework
Sales
How Much Does A Sales Engineer Make? Complete 2025 Salary Guide
Sales
Who Is An Inside Sales Representative? Roles, Skills, Career Path
Sales
How Does Sales Operation Function Within Organizations?
Sales
What Is Product Led Sales? The Complete Enterprise Blueprint
Sales
What Is SDR Sales? The Complete Revenue Development Guide
Sales
What Is a B2B Sales Funnel? Complete Revenue Framework & Strategy
Sales
Inbound Outbound: The Complete Guide to Integrating Sales Strategies in the AI Era
Sales
Inbound Sales Funnel: Converting Visitors Into Pipeline in 2025
Sales
How to Increase Inbound Leads: AI-Powered Strategies for B2B Growth
Sales
What Are Effective Sales Pitch Examples? Proven Templates, AI Tools
Sales
What Is Email Marketing for B2B Lead Generation? Strategies, AI Tools
Sales
What Is a Sales Development Program? Training, ROI, Best Practices | Apollo
Sales
Who Is A Sales Executive? Strategic Revenue Leaders | Apollo
Sales
Dialer Software: The Complete Guide to Data-Driven Sales Acceleration
Sales
Auto Dialer: The Complete Guide to Automating Your Sales Outreach
Sales
Power Dialer: The Complete Guide to Automated Outbound Calling
Sales
What Are Tech Sales Certifications? ROI, Career Impact, Best Programs
Sales
What Is A Sales Advisor? Roles, Skills, Career Path, Salary
Sales
What Is SLED Sales? Government Selling Strategies, Process, Tools
Sales
Sales Operations Analyst: Role, Skills, and Career Path
Sales
Territory Sales Manager Salary: Complete Compensation Breakdown for 2026
Sales
What Is Predictive Sales AI? Tools, ROI, Implementation (2026)
Sales
How to Conduct Sales Pipeline Analysis That Drives Revenue Growth
Sales
Fractional Sales Leadership: Definition, Benefits, and When to Hire
Sales
Indirect Sales: Definition, Strategies, and Best Practices for Growth
Sales
Territory Sales Representative: Definition, Skills, and Career Path
Sales
What Is Field Sales? Definition, Strategies, and Modern Best Practices
Sales
Sales Development Manager Salary: 2026 Compensation Guide and Benchmarks
Sales
Sales Enablement Software: What It Is and How It Drives Revenue Growth
Sales
Who Is a Sales Engineer? Role, Skills, and Career Path
Sales
Who Is a Sales Representative? Role, Skills, and Career Path
Sales
Sales Management Software: What It Is and How It Drives Revenue Growth
Sales
BDR Sales: Strategies to Hit Quota and Streamline Your Process
Sales
12 Sales Pitch Examples That Convert Modern B2B Buyers
Sales
What Is Enterprise Sales? Definition, Process, and Winning Strategies
Sales
What Is a Sales Pitch? Definition, Examples, and Winning Strategies
Sales
Inside vs Outside Sales: Which Model Drives Better Results?
Sales
Technology Sales: Strategies to Close Complex B2B Deals in 2026
Sales
SMB Sales: Proven Strategies to Compete With Enterprise Teams
Sales
Inside Sales: Definition, Strategy, and Modern Best Practices
Sales
Sales Funnel Stages: A Complete Guide for Revenue Teams
Sales
Sales Proposal Template: How to Win More Deals With Proven Frameworks
Sales
How to Become a Successful Insurance Sales Agent in 2026
Sales
Sales Forecasting Methods: Proven Strategies for Accurate Revenue Predictions
Sales
Sales Tactics That Convert Modern B2B Buyers in 2026
Sales
Sales Pipeline Stages: A Complete Guide to Building and Managing Your Sales Process
Sales
Sales Stages: Definition, Framework, and Best Practices for Modern B2B Teams
Sales
AI Sales Agent: What It Is and How It Transforms Revenue Teams
Sales
Outside Sales: Definition, Benefits, and Best Practices
Sales
How Sales Tracking Systems Drive Revenue in 2026
Sales
What Does a Sales Representative Do? Role, Skills, and Career Path
Sales
What Is Sales Funnel Software? Features, ROI, Best Platforms 2026
Sales
Sales Classes That Drive Real Pipeline Growth in 2026
Sales
Commission Sales: Definition, Structure, and Best Practices for 2026
Sales
Sales Statistics: Essential Data to Drive Revenue in 2026
Sales
Business Development vs Sales: Key Differences and How They Work Together
Sales
Sales Portal: Definition, Benefits, and Implementation Guide
Sales
What Is SaaS Sales? Definition, Process, and Strategies for 2026
Sales
Digital Sales Rooms: What They Are and Why B2B Teams Need Them
Sales
Sales Margin Calculator: Definition, Benefits, and Best Practices
Sales
What Is Sales Enablement? Definition, Tools, ROI (2026)
Sales
What Is a Sales Message? Strategies, AI Tools, Best Practices (2026)
Sales
Gross vs Net Sales: Understanding the Critical Difference for Revenue Reporting
Sales
Sales Engineering Salary: Complete 2026 Compensation Guide
Sales
What Is an SDR in Sales? Definition, Role, and How AI Is Changing the Game
Sales
What Is a Sales Lead? Definition, Types, and Qualification Methods
Sales
Sales Strategy Examples That Actually Drive Revenue in 2026
Sales
What Are Sales Lead Generation Services? Tools, Strategies, ROI (2026)
Roles
What is a Accountant? How to Sell, Connect, and Close
Roles
What is a Administrative Assistant? How to Sell, Connect, and Close
Roles
What is a Associate Attorney? How to Sell, Connect, and Close
Roles
What is a Bdr? How to Sell, Connect, and Close
Roles
What is a Brand Marketing Manager? How to Sell, Connect, and Close
Roles
What is a Business Operations Analyst? How to Sell, Connect, and Close
Roles
What is a Chief Administrative Officer? How to Sell, Connect, and Close
Roles
What is a Chief Human Resources Officer (Chro)? How to Sell, Connect, and Close
Roles
What is a Cloud Engineer? How to Sell, Connect, and Close
Roles
What is a Communications Director? How to Sell, Connect, and Close
Roles
What is a Controller? How to Sell, Connect, and Close
Roles
What is a Corporate Controller? How to Sell, Connect, and Close
Roles
What is a Crm Administrator? How to Sell, Connect, and Close
Roles
What is a Customer Relations Manager? How to Sell, Connect, and Close
Roles
What is a Cyber Security Analyst? How to Sell, Connect, and Close
Roles
What is a Defense Attorney? How to Sell, Connect, and Close
Roles
What is a Director Of Client Success? How to Sell, Connect, and Close
Roles
What is a Director Of Ux? How to Sell, Connect, and Close
Roles
What is a Executive Assistant? How to Sell, Connect, and Close
Roles
What is a Financial Analyst? How to Sell, Connect, and Close
Roles
What is a Fractional Cmo? How to Sell, Connect, and Close
Roles
What is a General Counsel? How to Sell, Connect, and Close
Roles
What is a Hr Business Partner? How to Sell, Connect, and Close
Roles
What is a Implementation Manager? How to Sell, Connect, and Close
Roles
What is a It Analyst? How to Sell, Connect, and Close
Roles
What is a Litigation Attorney? How to Sell, Connect, and Close
Roles
What is a Marketing Director? How to Sell, Connect, and Close
Roles
What is a Medical Administrative Assistant? How to Sell, Connect, and Close
Roles
What is a Patent Attorney? How to Sell, Connect, and Close
Roles
What is a Procurement Analyst? How to Sell, Connect, and Close
Roles
What is a Product Manager? How to Sell, Connect, and Close
Roles
What is a Programs Director? How to Sell, Connect, and Close
Roles
What is a Real Estate Attorney? How to Sell, Connect, and Close
Roles
What is a Risk Manager? How to Sell, Connect, and Close
Roles
What is a Sales Engineer? How to Sell, Connect, and Close
Roles
What is a Sourcing Specialist? How to Sell, Connect, and Close
Roles
What is a State Attorney? How to Sell, Connect, and Close
Roles
What is a Technical Program Manager? How to Sell, Connect, and Close
Roles
What is a Ui Designer? How to Sell, Connect, and Close
Roles
What is a Vice President Of Operations? How to Sell, Connect, and Close