Sr. Director of Support
With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.
Sales
How to Master Sales Objections and Close More Deals
Sales
How Drip Campaigns Work and Why They Convert
B2B
Must-Have B2B Marketing Tools You’re Probably Not Using
General
Contact Data Enrichment Explained (And Why It Matters)
Sales
How to Build a High-Performing SaaS Sales Funnel
Sales
Mapping the B2B Buyer Journey to Your Sales Funnel
Sales
What Are Sales Intelligence Tools and Why They Matter
Sales
Sales Email Templates That Get Replies (And Results)
Sales
Best Lead Gen Tools to Power Your Growth Engine
Sales
Cold Call Scripts That Actually Book Meetings
Sales
Sales Closing Techniques That Really Move the Needle
Data
Solving Data Synchronization Headaches Across Multiple Business Systems
Sales
Sales Development: The Strategic Guide to Revenue Growth
Data
Data Enrichment Strategies That Actually Drive Revenue
Marketing
Why You Should Never Buy an Email List
Sales
Discovery Calls: How Great Reps Win Deals Before the Demo
GTM
Revenue Generation: The 2025 Blueprint for Scalable Growth
Prospecting
Find the Hiring Manager's Email (Without Guessing)
Roles
What is a Accountant? How to Sell, Connect, and Close
Roles
What is a Administrative Assistant? How to Sell, Connect, and Close
Roles
What is a Associate Attorney? How to Sell, Connect, and Close
Roles
What is a Bdr? How to Sell, Connect, and Close
Roles
What is a Brand Marketing Manager? How to Sell, Connect, and Close
Roles
What is a Business Operations Analyst? How to Sell, Connect, and Close
Roles
What is a Chief Administrative Officer? How to Sell, Connect, and Close
Roles
What is a Chief Human Resources Officer (Chro)? How to Sell, Connect, and Close
Roles
What is a Cloud Engineer? How to Sell, Connect, and Close
Roles
What is a Communications Director? How to Sell, Connect, and Close
Roles
What is a Controller? How to Sell, Connect, and Close
Roles
What is a Corporate Controller? How to Sell, Connect, and Close
Roles
What is a Crm Administrator? How to Sell, Connect, and Close
Roles
What is a Customer Relations Manager? How to Sell, Connect, and Close
Companies
Where is Netflix? Prospecting & Outreach Guide
Companies
Where is CVS? Prospecting & Outreach Guide
Companies
Where is WWE? Prospecting & Outreach Guide
Companies
Where is IBM? Prospecting & Outreach Guide
Companies
Where is Modlily? Prospecting & Outreach Guide
Companies
Where is Sony? Prospecting & Outreach Guide
Companies
Where is Samsung? Prospecting & Outreach Guide
Companies
Where is State Farm? Prospecting & Outreach Guide
Sales
Go-to-Market Strategy: The Complete Guide
Sales
What Is a Sales Pitch? How to Craft Presentations That Win
Sales
How to Build a Winning GTM Strategy
Roles
What is a Accountant? How to Sell, Connect, and Close
Roles
What is a Administrative Assistant? How to Sell, Connect, and Close
Roles
What is a Associate Attorney? How to Sell, Connect, and Close
Roles
What is a Bdr? How to Sell, Connect, and Close
Roles
What is a Brand Marketing Manager? How to Sell, Connect, and Close
Roles
What is a Business Operations Analyst? How to Sell, Connect, and Close
Roles
What is a Chief Administrative Officer? How to Sell, Connect, and Close
Roles
What is a Chief Human Resources Officer (Chro)? How to Sell, Connect, and Close
Roles
What is a Cloud Engineer? How to Sell, Connect, and Close
Roles
What is a Communications Director? How to Sell, Connect, and Close
Roles
What is a Controller? How to Sell, Connect, and Close
Roles
What is a Corporate Controller? How to Sell, Connect, and Close
Roles
What is a Crm Administrator? How to Sell, Connect, and Close
Roles
What is a Customer Relations Manager? How to Sell, Connect, and Close
Roles
What is a Cyber Security Analyst? How to Sell, Connect, and Close
Roles
What is a Defense Attorney? How to Sell, Connect, and Close
Roles
What is a Director Of Client Success? How to Sell, Connect, and Close
Roles
What is a Director Of Ux? How to Sell, Connect, and Close
Roles
What is a Executive Assistant? How to Sell, Connect, and Close
Roles
What is a Financial Analyst? How to Sell, Connect, and Close
Roles
What is a Fractional Cmo? How to Sell, Connect, and Close
Roles
What is a General Counsel? How to Sell, Connect, and Close
Roles
What is a Hr Business Partner? How to Sell, Connect, and Close
Roles
What is a Implementation Manager? How to Sell, Connect, and Close
Roles
What is a It Analyst? How to Sell, Connect, and Close
Roles
What is a Litigation Attorney? How to Sell, Connect, and Close
Roles
What is a Marketing Director? How to Sell, Connect, and Close
Roles
What is a Medical Administrative Assistant? How to Sell, Connect, and Close
Roles
What is a Patent Attorney? How to Sell, Connect, and Close
Roles
What is a Procurement Analyst? How to Sell, Connect, and Close
Roles
What is a Product Manager? How to Sell, Connect, and Close
Roles
What is a Programs Director? How to Sell, Connect, and Close
Roles
What is a Real Estate Attorney? How to Sell, Connect, and Close
Roles
What is a Risk Manager? How to Sell, Connect, and Close
Roles
What is a Sales Engineer? How to Sell, Connect, and Close
Roles
What is a Sourcing Specialist? How to Sell, Connect, and Close
Roles
What is a State Attorney? How to Sell, Connect, and Close
Roles
What is a Technical Program Manager? How to Sell, Connect, and Close
Roles
What is a Ui Designer? How to Sell, Connect, and Close
Roles
What is a Vice President Of Operations? How to Sell, Connect, and Close
Companies
Where is Netflix? Prospecting & Outreach Guide
Companies
Where is CVS? Prospecting & Outreach Guide
Companies
Where is WWE? Prospecting & Outreach Guide
Companies
Where is IBM? Prospecting & Outreach Guide
Companies
Where is Modlily? Prospecting & Outreach Guide
Companies
Where is Sony? Prospecting & Outreach Guide
Companies
Where is Samsung? Prospecting & Outreach Guide
Companies
Where is State Farm? Prospecting & Outreach Guide
Companies
Where is Workday? Prospecting & Outreach Guide
Companies
Where is Goldman Sachs? Prospecting & Outreach Guide
Companies
Where is GOAT? Prospecting & Outreach Guide
Companies
Where is Delta Airlines? Prospecting & Outreach Guide
Companies
Where is Stripe? Prospecting & Outreach Guide
Companies
Where is Leidos? Prospecting & Outreach Guide
Companies
Where is Berkshire Hathaway? Prospecting & Outreach Guide
Companies
Where is Spectrum? Prospecting & Outreach Guide
Companies
Where Chase Bank’s Headquarters Are Located
Companies
Where is PetSmart? Prospecting & Outreach Guide
Companies
Where is Comcast? Prospecting & Outreach Guide
Companies
Where is GE Vernova? Prospecting & Outreach Guide
Companies
Where is Walmart? Prospecting & Outreach Guide
Companies
Where is CBRE? Prospecting & Outreach Guide
Companies
Where is Cash App? Prospecting & Outreach Guide
Companies
Where is Chewy? Prospecting & Outreach Guide
Companies
Where is Trader Joe's? Prospecting & Outreach Guide
Companies
Where is QVC? Prospecting & Outreach Guide
Companies
Where is Alo Yoga? Prospecting & Outreach Guide
Companies
Where is MLB? Prospecting & Outreach Guide
Companies
Where is Hunters? Prospecting & Outreach Guide
Companies
Where is Allegiance Flag Company? Prospecting & Outreach Guide
Companies
Where is Chime Bank? Prospecting & Outreach Guide
Companies
Where is Zoom? Prospecting & Outreach Guide
Companies
Where is Boar's Head? Prospecting & Outreach Guide
Companies
Where is Milwaukee Tool? Prospecting & Outreach Guide
Companies
Where is ShipBob? Prospecting & Outreach Guide