Koncert
Koncert is the pioneering AI-powered dialer platform redefining how sales teams connect with prospects and drive conversions. With over a decade of parallel dialer experience, 12 patents, and an average 4.6/5 star rating across 270+ G2 reviews, Koncert has continuously evolved its mature platform based on customer needs, establishing itself as a Technology Innovator and G2 High Performer. Koncert provides a suite of unique capabilities that set it apart from competitors, solving critical challenges faced by sales organizations. Their industry-leading Quick Connect technology leverages ultra-low latency by embedding phone and AI technology in one network, enabling seamless conversations from the very moment calls connect. š„ Unique Features: š Automated Local Presence - Boost pickup rates by displaying local caller IDs, as people are more inclined to answer local calls. š”ļø Automated Caller ID Health - Ensure numbers aren't marked as spam by automatically managing and cleaning bad Caller IDs. š« Parking Lot - Quarantine bad numbers to focus dialing efforts on legitimate prospects. Beyond dialing, Koncert offers robust tools to empower sales teams and drive success: š Remote Salesfloor - Facilitate collaborative call blitzes and ride-alongs for team motivation and shared learning. š¹ Remote Coach - Managers can monitor live calls, filter recordings by disposition, rep, or date for coaching. š Analytics - Gain insights into team performance, identify issues, and uncover opportunities for improvement. š Integrations & Compliance: Koncert partners with leading CRMs like SalesLoft, Outreach, HubSpot, and Salesforce for seamless integration. It adheres to stringent security and compliance standards, holding SOC 2 Type II certification and ensuring GDPR and TCPA compliance. With a customer-centric approach, Koncert has addressed a long list of use cases by listening to customers over years of parallel dialer experience. As a result, sales teams can rely on Koncert's mature, innovative platform to drive better customer experiences, more conversations, and superior outcomes.