Here's how to write the perfect value statement and how to nail other messaging basics that will instantly improve your outbound and book more meetings.
by
Karli Stone
PUBLISHED Aug 3, 2023
3Min Read
It's three weeks until the end of the quarter, you still have to hit your sales quota, and you have your email open with a fresh new target list. *Enter* Writer's block.
We've all been there. Whether you're mid-campaign or starting from scratch, sometimes you're not sure where to start, let alone figure out how to convince your prospects in 5 seconds and one line of copy to have a meeting with you.
A little pro-tip from our team: Go back to the basics.
In this guide, we'll walk you through what sales messaging really is, how it differs from marketing messaging, and share a proven framework that turns blank screens into booked meetings. You'll get real examples from companies like Slack and Apollo, plus actionable tips to help you craft messages that actually convert. Ready to beat writer's block for good? Let's dive in.
So, what exactly is sales messaging? Think of it as the core story you tell a prospect to get them from "Who are you?" to "Let's talk." It's not just a random email template; it's a strategic way of communicating your value. Good sales messaging shows a deep understanding of your buyer's problems and positions your product as the clear, can't-live-without-it solution. It's the foundation for every cold call script, email sequence, and LinkedIn message you send.
It's easy to get sales and marketing messaging mixed up, but they play for different teams. Marketing messaging is a broadcast — it speaks to a broad audience to build brand awareness and generate interest. Think blog posts, social media, and ads. It's a one-to-many conversation.
Sales messaging is a direct line. It's a one-to-one (or one-to-few) conversation tailored to a specific person or account. While marketing warms up the crowd, sales messaging steps in to have a personal conversation, address specific pain points, and ask for the meeting. One builds the stage; the other closes the deal.
Simply take a step back and jot down a value statement. What value do you provide for your target audience? The following formula can be used to help you refine yours:
WHO: Who are you targeting?
PROBLEM: What problem are they facing?
SOLUTION: What is your solution to that problem?
VALUE: What value does your solution provide?
IMPACT: What positive impact has this resulted in?
Now throw that into a short statement…
VALUE STATEMENT: For [WHO] who face [PROBLEM], [YOUR COMPANY] is a [SOLUTION] that can help them [VALUE]. Similar companies have [PROOF] with [YOUR COMPANY].
If you nail this, you'll have 90% of what you need to craft outbound messaging that will get you meetings. We promise.
Let's take a look at some examples:
Slack, like most software companies, has several different buyer personas. For each of these buyer personas, the company's value statement looks a little different. As will yours! Be sure to jot down a value statement for each of your buyer personas.
Here's an example of what the company's value statement for startup customers could look like:
WHO: Founders of early-stage startups
PROBLEM: Maintaining high team productivity
SOLUTION: A collaboration tool for teams
VALUE: Makes work simpler and more productive
IMPACT: Generate more results, in less time
VALUE STATEMENT: For founders of early-stage startups who need to break down communication silos and maintain high productivity, Slack is a collaboration tool for teams that makes work simpler and more productive. Similar companies have generated more results in less time with Slack.
At Apollo (meta, we know, but bear with us) one of our buyer personas is recruiters. Here's an example of what our value statement looks like:
WHO: Business Development Directors at Mid-Market Recruiting Agencies
PROBLEM: It takes them forever to reach out to hiring managers at companies
SOLUTION: All-in-one engagement platform
VALUE: Find hiring managers with active job postings and get their email / reach out in seconds
IMPACT: Save hours every day
VALUE STATEMENT: For Directors at Mid-Market Recruiting Agencies who waste hours reaching out to hiring managers, Apollo is an all-in-one engagement platform that can help them find prospects with active job postings and reach out in seconds. Recruiters save hours every day with Apollo.
In this example our "who" isn't just about the type of company we're reaching out to. Instead, we've written this value statement to a very specific Apollo buyer persona. The more specific you can be in your value statements and who you are writing them for, the more effective your messaging will be.
To summarize, below are 3 key tips for getting your value statement right:
The bottom line? Keep it simple, keep it targeted. A solid framework is your best defense against writer's block and the key to crafting messages that actually get replies. Instead of staring at a blank screen, you'll have a repeatable process for turning insights into pipeline.
Ready to put this framework into action? With Apollo, you can find your ideal buyers and use AI to craft personalized messages based on your value statements in seconds. Get Started and see how much faster you can build pipeline.
Short. Think 50-125 words. Your prospects are busy, so get straight to the point. Focus on one core idea, make it easy to scan, and end with a clear, simple call to action. If they can't understand it in 10 seconds, it's too long.
Sales messaging is the 'what' — the actual words, value proposition, and story you're telling. Cold outreach is the 'how' — the channel you use to deliver that message, like an email, a cold call, or a LinkedIn message. You can't have effective outreach without solid messaging first.
The data doesn't lie. Track your key metrics: open rates, reply rates, and most importantly, positive reply rates and meetings booked. If your numbers are low, it's time to A/B test. Tweak your subject lines, your call to action, or your core value prop and see what resonates most with your audience.
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