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Marketing Metrics That Actually Matter

Marketing Metrics That Actually Matter

May 15, 2025   •  8 min to read

Shaun Hinklein

Shaun Hinklein

Growth & Search

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Tracking the right KPIs helps teams allocate budget, forecast pipeline, and prove marketing’s revenue impact. This complete guide covers the top metrics for every funnel stage—plus how Apollo enriches, attributes, and activates your marketing data to deliver more accurate insights.

What Are Marketing Metrics and Why Do They Matter?

Marketing metrics are quantifiable indicators that show how well your marketing strategies are performing. But not all metrics matter equally. Real impact comes from tracking the KPIs that align to revenue, funnel velocity, customer value, and campaign efficiency.

  • Justify marketing spend to execs and finance
  • Prioritize high-performing channels and campaigns
  • Enable agile decision-making and experimentation
  • Ensure alignment between marketing and sales

Best Marketing Metrics by Funnel Stage

Awareness

  • Brand Awareness: Measured via surveys, social mentions, direct traffic
  • Share of Voice: Monitor your visibility vs competitors across media and social
  • Traffic Sources: Organic, paid, referral, direct—tracked via web analytics

Consideration

  • Engagement Rate: Email open/click rates, social interaction, time on page
  • MQL Volume: Qualified leads based on scoring models + intent
  • Cost Per Lead (CPL): Marketing spend divided by leads generated

Conversion

  • Conversion Rate: Form fills, signups, trials, or purchases
  • Customer Acquisition Cost (CAC): Sales + marketing cost per new customer
  • Marketing ROI: (Revenue - Cost) / Cost, often tracked by campaign

Retention + Advocacy

  • Customer Lifetime Value (CLV): Average revenue across customer lifespan
  • Retention Rate: % of customers retained after X time
  • Churn Rate: % of customers lost in a given time
  • Net Promoter Score (NPS): Survey-based loyalty metric
  • Referral Rate: % of new leads/customers via referrals

Advanced Metrics for 2025

  • Multi-Touch Attribution: Assigns value across the full customer journey
  • Predictive Scoring: AI-based models that score leads for conversion risk or readiness
  • Marketing Efficiency Ratio (MER): Revenue / Total marketing spend
  • Content Influence: % of pipeline touched by content assets

Common Marketing Metrics Challenges

  • Data silos: Fix with CRM + MAP integration
  • Attribution gaps: Use models that account for all funnel stages
  • Vanity metrics: Prioritize KPIs tied to pipeline, CAC, CLV
  • Misalignment: Create shared dashboards for sales + marketing

How Apollo Improves Your Marketing Metrics

Book a demo or try free to build a marketing measurement system that drives real growth.

Shaun Hinklein

Shaun Hinklein

Growth & Search

Shaun Hinklein works on growth at Apollo.io, where he’s all about turning clicks into customers. Before that, he helped scale traffic and content at places like Ramp and Squarespace. When he’s not deep in keywords and funnels, he’s probably making music or chasing his kid around the house.

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