May 11, 2025 • 7 min to read
Shaun Hinklein
Growth & Search | Apollo.io Insights
CRM automation isn’t just about saving time—it’s about turning your entire sales engine into a smarter, faster, more predictable revenue machine. In 2025, the most efficient teams are using automation not only to eliminate manual work but to anticipate buyer needs, boost team productivity, and deliver consistently better outcomes.
CRM automation is the use of technology to automate manual tasks within your customer relationship workflows—across marketing, sales, and customer success. From auto-enriching lead profiles to triggering outreach, it enables you to operate with more precision and scale.
See how this fits into your revenue operations framework.
Learn more in our sales engagement strategy guide.
Book a demo or start free to put your CRM on autopilot—without losing the personal touch.
Shaun Hinklein
Growth & Search | Apollo.io Insights
Shaun Hinklein works on growth at Apollo.io, where he’s all about turning clicks into customers. Before that, he helped scale traffic and content at places like Ramp and Squarespace. When he’s not deep in keywords and funnels, he’s probably making music or chasing his kid around the house.
Sales
What's Inbound vs Outbound Marketing?
Sales
Building Conversion-Driven Sales Funnels in 2025
General
What's a Go-To-Market Framework?
We'd love to show how Apollo can help you sell better.
By submitting this form, you will receive information, tips, and promotions from Apollo. To learn more, see our Privacy Statement.
4.7/5 based on 8111 reviews