May 12, 2025 • 8 min to read
Kenny Keesee
Sr. Director of Support | Apollo.io Insights
In B2B sales, cold leads represent massive untapped potential—if you know how to work them. While they require more effort than inbound, the payoff is scale, insights, and long-term growth. This guide breaks down how to identify, qualify, engage, and convert cold leads using modern, Apollo-powered strategies built for 2025.
Cold leads are prospects with little to no previous engagement. They may not know your brand, understand your solution, or even be aware of their problem. But with the right targeting, sequencing, and value delivery, they can become some of your best customers.
Dive deeper into how to segment your funnel in our Demand Generation Framework.
Explore Apollo’s sequencing tools that automate all of the above.
Track these in Apollo’s sales intelligence dashboards.
Start free or book a demo to turn your coldest leads into your hottest pipeline.
Kenny Keesee
Sr. Director of Support | Apollo.io Insights
With over 15 years of experience leading global customer service operations, Kenny brings a passion for leadership development and operational excellence to Apollo.io. In his role, Kenny leads a diverse team focused on enhancing the customer experience, reducing response times, and scaling efficient, high-impact support strategies across multiple regions. Before joining Apollo.io, Kenny held senior leadership roles at companies like OpenTable and AT&T, where he built high-performing support teams, launched coaching programs, and drove improvements in CSAT, SLA, and team engagement. Known for crushing deadlines, mastering communication, and solving problems like a pro, Kenny thrives in both collaborative and fast-paced environments. He's committed to building customer-first cultures, developing rising leaders, and using data to drive performance. Outside of work, Kenny is all about pushing boundaries, taking on new challenges, and mentoring others to help them reach their full potential.
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