What are the biggest stumbling blocks for news businesses? And how do you overcome them? Managing Director at Y Combinator, Michael Seibel, reveals the 6 lessons every founder should know for scaling a business to $10M in ARR and beyond.
by
Jess Cody
PUBLISHED Nov 30, 2023
6Min Read
UPDATED Aug 16, 2025
Only half of small businesses make it to see year 5.
Why? Lack of market demand, heavy competition, pricing issues — the list goes on and on.
But here's the thing: companies that nail their go-to-market strategy have a massive advantage. They know exactly who they're selling to, how to reach them, and what message will resonate. They turn market chaos into a repeatable system for growth.
While no one knows the exact recipe to startup success, Michael Seibel has a pretty good idea.
Michael is the founder of Justin.tv (now Twitch) and Managing Director at Y Combinator, a startup accelerator that has launched over 4,000 companies you're probably very familiar with, like Airbnb, Doordash, and Apollo.
In this guide, we'll break down what a go-to-market strategy really is, why you need one to scale, and share Michael's battle-tested lessons on building a successful multi-million dollar business.
A go-to-market (GTM) strategy isn't just a marketing plan; it's the complete playbook for how you'll introduce a product to customers and win against the competition. Think of it as your roadmap from idea to revenue. It covers who you're selling to, what you're selling, where you'll find your buyers, and how you'll convince them you're the best choice. Getting this right is the difference between a product that flies off the shelves and one that never gets off the ground.
Going from $0 to $10M ARR doesn't happen by accident. A solid GTM strategy ensures your entire company — from sales and marketing to product and support — is rowing in the same direction. It helps you focus your resources, avoid costly mistakes, and build a repeatable engine for growth. Without one, you're just guessing. With one, you're building a business that's designed to scale.
You don't need to reinvent the wheel. Most powerful GTM strategies are built on the classic '4 Ps' framework. It's a simple but effective way to make sure you've covered all your bases.
This is about more than just features. It's about the problem you solve. Who is this for, and why will they care? Your product needs to have a clear fit with a specific market need.
Your pricing strategy sends a strong message about your product's value. It affects your profitability, your market position, and who can afford you. You need to consider your costs, competitor pricing, and what your target customers are willing to pay.
This is your distribution plan. Will you sell directly through your website? Use a sales team? Partner with other companies? The goal is to make it as easy as possible for your target market to buy from you.
This covers all your marketing and sales activities. It's how you'll get the word out, generate leads, and convince people to buy. This includes everything from content marketing and paid ads to your sales outreach process.
Michael likens building any company to playing video games. You want to hire folks that love "playing the mage and casting spells."
Those are the people that will help you create new and innovative solutions.
To compete with any existing solution in your space, look to hire people who love your industry and love your product; the people who go the extra mile because they are driven by genuine passion and interest.
Passion alone isn't enough, though. You also need a team of risk-takers who are willing to put all their chips on the table, even when times are tough.
"You're competing against people who are all in, so if you're not all in, you're not going to win," shares Michael.
It also helps to be friends with your founding team. Having a close-knit relationship enables you to be fully transparent during difficult conversations.
When speaking about his experience founding Justin.tv Michael says, "We all had to take each other off of projects. And, that's a really tricky thing to do if you don't have a preexisting relationship."
Find a group of people that are passionate about software and taking risks, and who you're excited to work with, and you'll be off to the races.
" You're competing against people who are all in. So if you're not all in, you're not going to win.
— Michael Seibel, Managing Director at Y Combinator
Another key lesson in building a team?
Don't hire sales folks until you are comfortable selling. As the founder of your company, you are salesperson number one.
Focus first on the fundamental steps of building a sales strategy—defining your value prop and target audience.
Here are a few questions to help build your value proposition:
When it's finally time to make a sales hire, you should look for someone who wants to do in-the-weeds selling.
Founders often make the mistake of hiring sales executives who immediately want to build a team and create processes, but early stage startups just aren't ready for that. Building repeatable and scalable processes will come later as the business matures.
As Michael says, "Hire management at the end and hire line workers at the beginning."
Finding the right fit for early hires also means you're going to have to fire people. An unfortunate reality, but one you have to be prepared for to build a winning team.
You must care deeply about software, and the same goes for your customers. At its core, business is about service. You need to be laser-focused on adding value to your customers, rather than hitting a number in a spreadsheet.
"When it goes wrong is when the founder is more interested in their KPIs than in helping the customer," says Michael.
Founders that focus on the customer over internal metrics end up with success metrics that matter more.
The customer's.
Alex Boyd, Founder of RevenueZen, devotes his time to seeing that his customer's goals are met across the board.
He sees theirs wins, as his.
Then, with dozens of specific customer success metrics that prove his company's success, he publically shares these wins with new prospects through LinkedIn social posts.
These shares have become a huge source of referrals for his company, generating $4.5M in revenue.
His biggest tips for sharing customer wins?
Successful customers keep the flywheel turning.
Read the full story on how Alex Boyd scaled a $4.5M business through social selling.
When it comes to your go-to-market strategy, sometimes sticking to the status quo isn't a bad thing.
While it may sound counterintuitive at first, Michael shares, "There's rarely innovation in GTM."
Take Slack for example. When they started gaining popularity, people were amazed at their bottoms-up virtual go-to-market motion. While smart, this wasn't a new idea. Yammer, a communication tool now owned by Microsoft, had run the same playbook a few years prior.
People are used to buying in a certain way. Study what's been done and use that to bring your product to market.
Here's a basic framework to get your go-to-market strategy off the ground.
While your go-to-market strategy may not be unique, you can stand out by creating 1:1 experiences for your customers.
Experiences that may not scale, but pay-off 10-fold.
Michael gives an example of the early days of AirBnB when the founder used their cell phone as the customer support number and helped a woman, alone in a new city, check into a hotel when she couldn't access her AirBnB stay.
This level of service isn't possible at a large company, but makes all the difference for a new player on the market.
If we're talking about creating value-driven experiences in a process like cold email, consider the "Show Me You Know Me" strategy.
"Show Me You Know Me" is the art of using personal details to craft intentional emails. It's an outreach method that can't be replicated for thousands of prospects, but it drives much higher response rates because of the level of personal attention and detail.
High-quality "Show Me You Know Me" emails are made up of 7 elements:
All of this will come together to look something like this:
Startups have the unique ability to create especially memorable and personalized experiences—so lean into it.
Watch Samantha McKenna's full course on cold email writing on Apollo Academy.
Remember when we said you need to be comfortable taking risks?
Here's another reason that matters. If you hedge your bets and try to execute three different GTM strategies at once, you'll likely do them all poorly and learn nothing.
If you pick one strategy and go all in, you'll learn something, even if it isn't a success.
"The core problem is fear. It's not that people are unfocused, it's that people are hedged," shares Michael.
And picking one strategy doesn't mean you're locked into it. As you learn and grow as a founder and a business, you should always be pivoting based on your learnings and how you're performing.
John Barrows, legendary trainer of over 100k sales reps, sees a future where successful GTM is completely experimental and responsive.
"Sales is far more a science than an art, so treat everything as an experiment," John says, "What worked 6 months ago is just not working anymore. You have to be agile."
A great strategy is useless without great execution. This is where you turn your plans into action. It's about running targeted campaigns, enabling your sales team with the right messaging, and creating personalized experiences that convert. For example, instead of generic outreach, you can use a 'Show Me You Know Me' approach to prove you've done your research. This level of detail is what separates winning GTM motions from the ones that fall flat.
Building a business from $0 to $10M ARR requires a GTM strategy that's both smart and scalable. You can't do it all manually. You need a single source of truth for customer data and a platform that brings your entire GTM motion together. Apollo provides the data, intelligence, and engagement tools to find your ideal customers, reach out with the right message, and turn insights into revenue. It's the command center for your entire go-to-market strategy. Ready to build your pipeline? Get Started with a free account.
A marketing strategy is one piece of the puzzle; it focuses on promotion and awareness. A GTM strategy is the whole puzzle. It's a broader plan that includes marketing but also covers sales, pricing, distribution, and customer support.
The four P's are a classic framework for building a GTM strategy: Product (what you're selling), Price (what it costs), Place (where customers buy it), and Promotion (how you create demand).
It varies. You might see early wins in a few weeks, but building a truly scalable GTM engine can take 6-12 months. The key is to track leading indicators like engagement and lead quality to know if you're on the right track.
Lack of focus. Trying to be everything to everyone is a recipe for failure. The most successful companies are ruthless about defining their ideal customer and focusing all their energy on winning that specific market segment.
Track the right metrics. Look beyond vanity metrics like traffic and focus on what drives revenue: customer acquisition cost (CAC), customer lifetime value (CLV), conversion rates, and the length of your sales cycle. If those numbers are moving in the right direction, your strategy is working.
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